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imageUrlhttps://vccresources.com.au/download/attachments/360452/VC_Resources_Banner.png?api=v2
titleDocumentation and advice for providers and Video Call administrators

Who are you?

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name A provider making a video call

The Video Calling Guide is for providers making video consultations, or anyone who's been invited to participate in a video meeting.

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titleGo to the Video Calling Guide
urlhttp://vcc.healthdirect.org.au/makingcalls

Use the Video Calling Guide for advice on setting up your web browser, camera, microphone, and speakers (or headset), and for help with troubleshooting the most common issues that can arise.

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name A Management Platform User

The User Guide is for Video Call Management Platform users who answer calls to Waiting Areas, or participate in video conferences in Meeting Rooms.

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titleGo to the User Guide
urlhttps://vccresources.com.au/ug

This guide is for everyone with a Video Call Management Platform account, and any of the following roles:

  • Service Provider
  • Service Coordinator
  • Service Referrer
  • Group Member

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titleIntroduction to Video Call
urlhttps://vccresources.com.au/display/public/VCHELP/Introduction+to+Video+Call

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name A Management Platform Administrator

The Administrator Guide is for Video Call Management Platform administrators. (There's plenty of useful information in the User Guide for you too.)

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titleGo to the Administrator Guide
urlhttp://vccresources.com.au/ag

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titleGo to the User Guide
urlhttp://vccresources.com.au/ug

This guide is for everyone with a Video Call Management Platform account, and any of the following Administrator roles:

  • Portal Administrator
  • Organisation Administrator
  • Organisation Support
  • Service Administrator
  • Group Administrator 

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titleIntroduction to Video Call
urlhttps://vccresources.com.au/display/public/VCHELP/Introduction+to+Video+Call

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What is this site?

Video Call Resources is the place to find useful information about using the Video Call software, whether that's making video calls to providers, joining video meetings, or using/administering the Video Call Management Platform.

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